About Us

About Us

Our Company:

ePacks UK is an online retailer of quality bags, backpacks and luggage. We are the authorized online retailer of top global brands like Jansport, Eastpak and Dakine.

Our headquarters is in the bustling town of Keighley, United Kingdom. Our staff, with over 10 years of online retail experience, bring in high levels of expertise to various domains of the business like eCommerce, IT, Customer Service, Inventory Control, Marketing etc. Since its inception in 2000, ePacks has been serving customers from all corners of the UK and beyond.

Our Mission:

Our business mission is to meet the varied baggage needs of our clients and achieve customer delight by providing products of the highest standards through exemplary customer service. Our Products: ePacks has a wide range of bags ranging from school bags, laptop bags, travel bags, duffel bags, hiking backpacks etc.

We deal with the following three brands: JanSport: JanSport is the Original Outdoor Gear Brand that embodies a culture of fun and discovery. We equip people globally with quality, enduring and reliable products that enable the freedom to experience life's adventures.

Eastpak:

Eastpak is the authentic brand for packs and bags famed for their style, toughness & functionality. Originally established 1960 by Monte Goldman, Eastpak started life as 'Eastern Canvas Products' making products such as duffel bags and knapsacks for the armed forces. Eastpak bags are manufactured with its ‘Built to resist’ philosophy. 

Our Edge – the ‘ePacks advantage’:

ePacks, unlike its competitors, focuses purely on sale of bags and travel packs. We offer unmatched range of Jansport, Eastpak and Caribee bags with more than 120 models on display. What more, our bags come with a 30-year warranty*.

All this combined with our exceptional customer service, makes shopping with ePacks a truly great experience. We hope you enjoyed your visit to our website. Please feel free to get in touch and let us know your thoughts about our site and our products/service.

*On most Jansport and Eastpak bags.